Loyalty Program Coordinator

Job Descriptions:

- Engage proactively with customers to understand their needs and preferences.

- Promote and manage our Loyalty Programs to enhance customer retention.

- Resolve customer issues promptly, ensuring a positive experience.

- Collect and analyze customer feedback to drive improvements.

- Keep customers informed about new products, services, and promotions.

- Create customer engagement program to boost customer loyalty.

Job Requirements:

- Bachelor's degree in Business, Marketing, or a related field.

- Proven experience in customer service or relations.

- Minimum 5 years experience in related fields.

- Excellent communication and problem-solving skills.

- Familiarity with CRM software and Loyalty Program management is a plus.