I. Purpose
This person is responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. Provides technical guidance to the business unit and assists account managers in pre-sales activities.
II. Duties and Responsibilities
· Supports sales productivity and deals with process flow by handling complex solutions.
· Reviews the current status of client technology processes while planning and modifying solution configurations to meet client requirements
· Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the company.
· Articulates technology and product positioning to both business and technical users
· Collaborates with sales, technical support, and service resources to ensure proposed deals include technical solutions that address customer pain points, and are appropriately supported by key customer technical decision-makers.
· Provides coaching and professional development to Engineers to enhance their solution strategy, technical acumen, and technical sales skills.
· Completes required training, development and certification objectives within the assigned time frame.
· Performs any other duties that may be assigned as needed.