Opeational Manager Area (Bali, Lombok, Nusa Penida)

1. Team Leadership:1. Supervising and managing a team of employees, including hiring, training, scheduling, and performance management.

2. Customer Service:2. Ensuring excellent customer service by interacting with customers, addressing their inquiries and concerns, and maintaining a positive shopping experience.

3. Inventory Management:3. Overseeing stock levels, inventory ordering, receiving shipments, and maintaining proper product displays to ensure items are adequately stocked and presented.

4. Sales and Revenue Generation:4. Setting sales targets, monitoring sales performance, and implementing strategies to increase store revenue and achieve financial goals.

5. Visual Merchandising:5. Ensuring that the store is visually appealing and organized, including arranging displays, shelves, and signage to attract customers and promote products.

6. Operations Management:6. Managing daily store operations, including opening and closing procedures, cash handling, security, and maintaining a safe and clean store environment.

7. Budgeting and Cost Control:7. Monitoring expenses, controlling costs, and adhering to budgetary guidelines to maximize profitability.

8. Promotions and Marketing:8. Collaborating with the marketing team to plan and execute sales promotions, special events, and advertising campaigns to drive foot traffic and sales.

9. Vendor Relations:9. Building and maintaining relationships with suppliers and vendors to ensure timely and efficient delivery of goods and negotiate favorable terms.

10. Compliance and Regulations:10. Ensuring the store complies with all relevant laws, regulations, and company policies, including health and safety standards.

11. Reporting:11. Generating and analyzing various reports related to sales, inventory, employee performance, and other operational aspects to make informed decisions and recommendations.

12. Problem Solving:12. Addressing operational challenges, customer complaints, and employee issues in a timely and effective manner.

13. Training and Development:13. Providing ongoing training and development opportunities for store staff to enhance their skills, product knowledge, and customer service abilities.

14. Strategic Planning:14. Developing and implementing strategies to achieve store goals, improve efficiency, and contribute to the overall success of the supermarket.

15. Community Engagement:15. Participating in community events, building relationships with local organizations, and fostering a positive store image within the community.

• Minimum education diploma – Diploma - S1 Any Major

• Maximum Age 40 Years, Proficient in English is a plus

• Have SIM A and C

• Previous 3 years experience in company, Modern Trade - Manufacture, Food or Beverage Factory, preferably in management position

• Accustomed to think strategy, problem solving, have high analysis

• Very good verbal and written communication skills.

• Proficient in Microsoft Office