Operational Supervisor

• Responsible for field operations which include:

1. Security (Outsourcing)
2. Housekeeping (Outsourcing)
3. Parking (Outsourcing)
4. HSE and Emergency Response Team

• Supervise and control team to achieve Operational goals which already set by Management.
• Review outsourcing performance to achieve performance, implementing procedures, and personal outsourcing responsibilities both on daily and periodic basis, which is more comprehensive, in terms of employee productivity.
• Maintain good relationship with stake holders and government such as:

1. Police, Koramil
2. Fire Department
3. Local community leaders, LLAJR, PEMDA

• Compile weekly and monthly report from vendor/outsourcing for evaluation report, that consists of:

1. Incident report or daily report
2. Result VS actual report
3. Corrective action, training
4. Supporting work equipment condition report

• Planning, implementing, and monitoring all day-to-day activities to ensure building operation efficient.
• Make sure that all building management activities both of Security and Cleanliness meet the expectation procedures, including maintenance, repair and renovation program provided.
• Coordinate and evaluate Security and Housekeeping Department to achieve performance and target, if not, can be followed up with immediate improvements needed.
• Supervise the procurement, negotiating prices and monitor contract conditions with contractors or vendors.
• Periodic review to evaluate integrity, capabilities, and qualities from our vendor/outsourcing (Security, Housekeeping, Parking).
• Cross check that all maintenance and repair procedures meet standards, including the administration.
• Ensure that all permit documents are always updated, service contract, manual book, filing documents (well organize), so can be reviewed when needed.
• Make decisions appropriately and effectively at the time required.

Requirements:

• Maximum 40 years old.
• Having minimum, a bachelor’s degree in any major.
• At least 3 years of working experience in the related field – Operational Supervisor (Property Development/Real Estate Management or equivalent).
• Strong leadership.
• Ability to operate computer and software programs to generate daily, weekly, and monthly reports.
• A good working knowledge of property systems, policies and warehouse storage work methods are required.
• Visit sites regularly to verify the quality of maintenance by vendor as well as company required.
• Manage daily property requirements and plan capital improvements by regularly inspecting properties for damage and inefficiencies.
• Prepare team members to fast respond.
• Collaborate with vendors and contractors, and coordinate with tenants.
• Well communicated with the team and proactively in problems solving.
• Good personality, communication skill, and business manner.
• Computer literacy (Ms. Office applications, in particular).
• Fluent in English.
• Strong oral and written communication skills.
• Strong analytical and computer skills, including advanced MS Excel ability.