Operational Supervisor

Job summary
Leading all designated departments within the companyMaintain company Standard Operational Procedure for designated departmentKnow and discuss all operational problems with the General Manager
Job seniority: mid-to-senior level
Responsibilities
• Make daily reports on outlet and production operational conditions• Protect and provide education about company values to employees• Creating a conducive and harmonious work environment• Handle customer complaints well and evaluate every complaint that occurs with the head of the department involved
Requirements
• Experience as Operational Supervisor for 3 years minimum• Preferably Supervisor/Coordinator specialized in Food/Beverage/Restaurant Service or equivalent, Retail preferred• Honest, Strong managerial and communication skills is a MUST• Have good leadership and life values