Objectives of the Position
- Manage planning of product from source to product distribution
- Manage communication with BU and 3rd party companies (LSP, Tank operator, Vessel Operator, etc.)
Main Areas of Responsibilities and Key Activities
- Manage replenishment planning of product by monitoring storage level position at 3rd party (tank operator) and order from customer.
- Communicate with customer service officer for order from the customer and other related activities that need support from the planner.
- Coordinate with 3rd party LSP for product delivery from job order submission, pickup planning and monitor delivery safely to the customer.
- Coordinate with BU for product replenishment order.
- Daily monitoring of stock level position, truck arrangement, product pick up with all related parties.
- Provide order status report and monitor customers’ order placement against sales forecast.
Job Requirements (Minimum requirement to carry out the work)
- Bachelor Degree in Economy or Administration
- Minimum 1-2 years experiences in customer service / supply chain / sales / controlling/ planning
- Well versed with SAP processes
- Good understanding of the products/services of relevant business segments
- Good knowledge of the business processes
- Service excellence competencies
Note: This position will be hired under 3rd party contractor.