Product Support

We are the Adhigana Group, the largest gas detection system provider in ASEAN with a vision to open a factory in Southeast Asia.

Currently looking for candidates to join us for the position:

Product Support

Job Qualification :

• Min. Diploma/Bachelor’s Degree in Electrical Engineering / Instrumentation / Physics.
• Have experiences at least 1 year as a Product Support handling electrical tools, instrumentation, PLC will be plus.
• Experiences to train Sales Team about the product, start from induction, guideline, workflow and troubleshoot.
• Hands-on person, good analytic thinking and have a best troubleshooting.
• Good communication and interpersonal skills.
• Placement in Sunter, Jakarta Utara
• Willing to travel frequently

Job Description:

• Provide training related to product knowledge for our employee, customers or any kind of company’s need.
• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• Support technical assistance to customer who are using the company’s products.
• Investigate and help issues from our customers and work with cross-functional teams to resolve it.
• Troubleshoot unit, compile a material request for replace damaged unit, and search for the best price.
• Testing unit or any kind of product and make sure all well-functioned before the product hands to customer.