Reservation & Marketing Assistant

Reservation & Marketing Assistant needed for villa management company, located in Badung, Bali :

Tasks:

• Assist manager with OTA’s platforms and listings
• Reply to guests  inquiries (mail, message, ota)
• Follow up by call (create SOP)
• Organise & develop partnerships with rental agencies and independent agents
• Assist monthly ads on Facebook marketplace
• Develop new channels of sales locally
• Work on some admin job during more quiet times

Skills needed:

• Excellent people and problem-solving skills
• Very good communication skills both written and verbal, in Bahasa and English
• Ability to offer exceptional customer service
• Sales and negotiation skills
• Ability to multitask efficiently
• Confident & independent
• Computer skills

Experience:

• At least 3 years in similar position
• Must be really knowledgeable with OTA’s (airbnb, booking.com, agoda and vrbo mostly)
• Must have a knowledge of Bali holiday market

Conditions:

• 40h / week, flexible hours
• Must live in Bali (office in Kerobokan, Kuta Utara)
• Some day and some afternoon shifts
• Some shifts can be worked from home if setup in place
• Must be able to work some weekends as well
• Immediate start

Send CV, expected salary + references