Reservation Officer

Responsibilities:

• Answering emails.
• Answering phone calls:
• Update calendars availability.
• Contacting upcoming guest.
• Arranging transportation and special requests of the guest.
• Maintain good work cooperation with the other related departments.
• Charging Credit card payments, chasing balance due from the agent.

Specific Job Knowledge

• Familiar with online travel agents.
• Excellent English knowledge both in writing and speaking.
• Typing skills.
• Able to work in a team.