Responsibilities:
1.Design, implement, and manage Jamf Pro infrastructure to support macOS and iOS device management.
2. Collaborate with cross-functional teams to gather requirements and ensure alignment with organizational goals.
3. Develop and maintain Jamf Pro policies, scripts, and configurations for efficient device deployment and management.
4. Troubleshoot and resolve issues related to Jamf Pro, ensuring optimal performance and user experience.
5. Stay current with Jamf Pro updates and industry best practices to enhance device management strategies.
6.Conduct training sessions for end-users and IT staff on Jamf Pro functionality and workflows.
7. Assist in the integration of Jamf Pro with other enterprise systems to streamline processes.
8. Monitor and analyze system logs, proactively addressing potential issues to maintain a secure and stable environment.
Requirements:
1. Bachelor's degree in a relevant field or equivalent work experience.
2. Proven experience as a Jamf Pro Engineer in enterprise environments.
3. Deep understanding of macOS and iOS operating systems.
4. Strong scripting skills (Bash, Python, etc.) for automation tasks in Jamf Pro.
5. Solid knowledge of mobile device management (MDM) principles and practices.
6. Excellent problem-solving skills with the ability to troubleshoot complex issues.
7. Effective communication skills to collaborate with diverse teams and articulate technical concepts to non-technical stakeholders.
8. Jamf Pro certification is a plus.