AlamatIt's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description
Key Responsibilities:
1. Curriculum Development: Design and develop training materials, including presentations, manuals, exercises, and assessments, tailored to the specific needs and skill levels of participants.
2. Training Delivery: Conduct engaging and interactive training sessions either in-person or virtually, focusing on GDS platforms such as Amadeus, Sabre, or Travelport.
3. Skill Enhancement: Provide comprehensive instruction on various GDS functionalities, including flight booking.
4. Hands-On Practice: Facilitate practical exercises and simulations to reinforce learning objectives and ensure participants can apply their knowledge effectively in real-world scenarios.
5. Technical Support: Offer ongoing assistance and guidance to trainees, addressing any questions, concerns, or technical issues they encounter while using GDS systems.
6. Performance Evaluation: Assess trainee progress and performance through evaluations, quizzes, and practical assessments, providing constructive feedback for improvement.
7. Continuous Learning: Stay updated on advancements and changes within GDS platforms, industry trends, and best practices to continuously enhance training programs and materials.
8. Documentation and Reporting: Maintain accurate records of training sessions, attendance, feedback, and evaluation results, generating reports as needed to track progress and measure training effectiveness.
Requirements
1. Bachelor's degree in Hospitality Management, Travel and Tourism, Education, or related field.
2. Proven minimum 2 years of experience working with GDS platforms, preferably in a travel agency or related industry.
3. Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and understandable manner.
4. Fluent in English, both written and spoken, to effectively communicate with participants from diverse linguistic backgrounds.
5. Strong interpersonal skills and the ability to build rapport with diverse audiences.
6. Proficiency in instructional design and adult learning principles.
7. Detail-oriented with strong organizational and time management abilities.
8. Technical proficiency in using GDS systems such as Amadeus, Sabre, or Travelport.
9. Previous experience in training delivery or education is preferred.
10.Certifications in GDS systems may be advantageous.
11. Flexibility to travel and work flexible hours as needed.
12.Patience, empathy, and a passion for teaching and helping others succeed in their learning journey.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
