Senior Solution Architect

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We’re looking for a Senior Solution Architect, to reinforce the team in our Brussels office!

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

Role Responsibility

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

As Senior Solution Architect you will be responsible for:

• Working with the business and the IT Project Manager to understand the needs of business and produce designs & solutions for each project
• Whilst working on bids, liaising with the business development and bid teams to formulate appropriate solutions and cost models
• Supporting the domain Enterprise Architects in the development and maintenance of standards and roadmaps in their area of expertise.
• Presenting solution design and cost models as part of the Serco bid governance framework
• Liaising with other IT professionals (e.g. Enterprise Architects, Technical Leads etc.) to architect and design solutions for business operations and bids
• Ensuring compliance with Solution Architectural designs in the implementation of projects and bids
• Providing architectural guidance and design leadership to the project delivery team to ensure delivery is in line with the design
• Providing delivery execution support to the delivery team, supporting the change control process throughout the project
• Explaining technical issues and IT solution strategies to non-technical stakeholders and other IT professionals as required in support of solutions
• Aligning with IT Project Manager and BU DP to ensure that solution design milestones are accomplished in accordance with the project plan
• Production of solution and service designs
• Ensuring solution and service designs are aligned with business needs and support Enterprise Architecture roadmaps and IT strategies
• Reviewing the proposal of suppliers to ensure that quality inputs are deliverable, aligned to Enterprise Architecture roadmaps and compliant with standard services
• Describing the design of the solution and service in sufficient detail for work to be planned, discussed, and clearly understood by business users
• Describing the structure of solutions to a business problem, which may include several applications and technologies.

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

• The Senior Solution Architect will have a strong background and experience in at least one IT disciplines.
• Experience in Government-outsourced opportunities and practical experience of understanding business requirements, whilst maintaining a knowledge of current and emerging IT technologies
• A degree in IT related discipline (or appropriate working experience) is required along with an understanding of modern IT infrastructure, applications, and Cloud-based technologies (SaaS, Azure etc.)
• You must be able to offer clearly defined solutions to business problems, along with being an analytical thinker and logical in approaching issues
• You will have effective communication skills that enables you to convey complex technical details to clients in laymen terms
• You will have up-to-date technologies exposure
• You will need to identify technical issues and design solutions to fix them, gathering and assimilating information
• Ability to adapt and prioritise their time – good time management is key
• Ability to work under pressure and meet deadlines
• Ability to think ahead and anticipate problems, issues and solutions
• Ability to build strong relationships with business and IT stakeholders
• Good knowledge of security standards, legislation, best practice etc.
• Good knowledge of M365.
• Take ownership and accountability for their own Professional Development.

Package Description

Excellent Salary 

Corporate Benefits Package 

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here. 

Serco European Agencies