AlamatDeskripsi
AYANA Hospitality, a leader in the hospitality industry, is seeking a friendly and detail-oriented Spa Receptionist to join our team.
In this role, you will be the first point of contact for our spa guests and will provide exceptional customer service to ensure a relaxing and enjoyable experience.
You will work closely with our spa team to ensure efficient operations and guest satisfaction. As a Spa Receptionist, you will play a key role in promoting our spa services and products to guests. If you have a passion for hospitality and enjoy providing exceptional guest experiences, we encourage you to apply. Responsibilities Greet and welcome guests to the spa in a professional and friendly manner. Provide an overview of our spa services and products to guests. Schedule appointments and manage the spa calendar. Check-in guests and process payments accurately using a point-of-sale system. Answer phone calls and respond to emails in a timely manner. Maintain cleanliness and organization of the spa reception area. Work with the spa team to ensure guest satisfaction and efficient operations. Requirements Proven experience as a Spa Receptionist or similar hospitality role. Excellent communication and interpersonal skills. Strong customer service skills with a friendly and welcoming demeanor. Ability to multitask and prioritize workload in a fast-paced environment. Proficiency in Microsoft Office High school diploma or equivalent, some college preferred. Availability to work weekends and holidays as needed.
