AlamatAs a Store Manager, you will be responsible for overseeing the seamless operation of our offline store. Your primary focus will be on delivering an exceptional customer experience, managing staff, and achieving sales targets. You will play a key role in creating a welcoming environment that combines a vibrant cafe atmosphere with a curated retail space. Your responsibilities will include:
- Team Leadership & Management: Manage and lead a team of diverse staff members, fostering a positive and collaborative work environment.
- Customer Experience: Ensure an outstanding customer experience by maintaining high standards of service, cleanliness, and product quality.
- Sales and Targets: Develop and implement strategies to achieve sales goals, monitor performance, and identify areas for improvement.
- Inventory Management: Oversee inventory control, stock replenishment, and product merchandising to optimize sales and minimize waste.
- Quality Control: Ensure consistency in food and beverage offerings, and monitor retail displays to meet the brand standards.
- Operational Excellence: Implement and enforce operational policies and procedures to ensure efficient store operations.
- Communication: Maintain effective communication channels with staff, management, and other stakeholders.
