As a Store Supervisor, you will assist the Store Manager in overseeing daily operations, leading the team, and ensuring a delightful customer experience. Your role will be pivotal in maintaining high standards and contributing to the success of the store. Your responsibilities will include:
- Team Support: Assist the Store Manager in training and supervising team members.
- Customer Service: Ensure excellent customer service by addressing inquiries and resolving issues promptly.
- Visual Merchandising: Contribute to creating attractive retail displays and maintaining a visually appealing store layout.
- Sales Assistance: Support sales efforts, upselling, and cross-selling cafe and retail products.
- Operational Support: Assist in inventory management, restocking, and maintaining cleanliness.
- Shift Management: Oversee daily opening and closing procedures, ensuring adherence to protocols.