Job Descriptions
Financial Services Process Compliance :
- Verify payment amount value, date, and payment type with current data and payment receipt info
- Inform accurate financial info to customer (verbal and written)
- Ensure overall Financial Services to customer comply with valid regulation and procedure
- Ensure accurate and on time process of student leave request, reactivation and resign
- Ensure accurate and on time process of payment data entry to the systems
Financial Service Info and Services :
- Provide prompt respond and service to students related to financial services
- Provide info related to tuition payment amount for students on academic leave period and process re-activate student status
- Provide info related to academic leave process to students and required forms
- Receive, record, and distribute student request for financial service to related area
- Provide and maintain documentation for all transaction and other financial services activities
Auto Debit Process :
- Validate student tuition payment data, by readjust the payment with student payment proof that submitted by students
- Execute auto debit process for new and existing student and ensure its accuracy (i.e., conduct withdrawal and verified action for auto debit process, confirm for auto debit payment process)
- Report auto debit process completion and report to direct supervisor
Refund and Payment Request Process :
- Conduct refund for existing student by validating the data and adjust it with student’s refund request
- Summarize student payment delay list and verify the delay details. Inform to student registration & scheduling area
- Print out payment delay report and examination attendance list. Distribute the data to related units
- Receive student resignation form and distribute it to related units to be verified
- Printout request for active student information letter and cumulative student grade transcript to related units
- Compose account change request form and submit it to related Bank
- Provide other income report and coordinate with finance
Academic Achievement Scholarship Process :
- Compose announcement related to academic achievement scholarship opportunity and requirements
- Process and verify scholarship application
- Compose announcement for scholarship process result and provide scholarship letter to related recipients
Management Support Activities :
- Provide Report to direct Supervisor
- Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
- Perform activities related to Quality Management System
- Perform additional tasks related to key responsibilities as required by Direct Supervisor
Education Requirement :
Minimum Diploma Degree (D3) or University Student (6th Semester)
Work Exposure / Experience :
No working experience
Special Skills / Certification :
- Finance and Accounting