Team Leader Collection Balikpapan

Responsibilities:

• Ensure implementation of collection strategy in line with policy
• Ensure all accounts are visited by the collector and analyze the level of success
• Review productivity performance of team member
• Recruitment, training and performance management of collector to ensure good productivity
• Handling customer complain
• Handling walk in customer and investigate customer collection complaint.
• Manage asset collection

Requirements

• Have work experience in collection area
• Bachelor's degree (S1) from reputable university 
• Capable to operate computer & Ms.Office
• Good communication and interpersonal skills
• Highly motivated, self-driven, able to work without close supervision, making decision and strong control attitude
• Domicile in Balikpapan or East Kalimantan area