Technical Support Engineer

Job Description:

• Conduct IT operation monitoring within the Company.
• Provide 1st level support (internal and external customer).
• Perform network troubleshooting in the Company environment.
• Conduct IT Operation & Security monitoring within the Company.
• Manage asset IT (preparation for demo, backup, POC).

Requirements :

• Diploma / S1 in Computer Engineering, Electrical Engineering, Computer Science/Information Technology or equivalent.
• Having experience as Technical Support Engineer, Network Engineer, IT Help Desk Technician or similar role.
• Have a basic skill of Network routing, switching and IP Phone.
• Familiar with Microsoft Technology (Windows, Windows server, Microsoft Office 365).
• Familiarity with Help desk software (Manage Engine, Odoo).
• Additional certification in Microsoft 365, Cisco or similar technologies is a plus.
• Placement at Lippo Karawaci, Tangerang.