Ticketing Staff - Tour And Travel

Job Description:

• Handle incoming calls, emails and chats from customers
• Resolve customer queries
• Manage customer complaints
• Ensure 100% customer satisfaction

Requirements :

• Education: SMK Tourism Management or equivalent.
• Age : Between 20 – 30 years
• Knowledge: Sabre, Galileo, and Altea system knowledge is a MUST
• Experience : At least 2 year(s) relevant ticketing working experience
• Required language(s): English, Bahasa Indonesia
• Full-Time position (Work from Office)
• Willing to work in rotation and shift timing