Job Description
Posting Date Dec 16, 2021Job Number 21149592
Job Category Sales & Marketing
Location The Hermitage a Tribute Portfolio Hotel Jakarta, 1 Jalan Cilacap, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
Brand Tribute Portfolio
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
The Tribute Portfolio features a select group of independent partner hotels, each with its own personality, experience, style and features. Located in emerging neighborhoods and cities around the world, Tribute guests favor hotel stays that reflect their own unique and personal styles and serve as a beacon for likeminded individuals. Be a part of our team and help us create new communities all over the world.
POSITION SUMMARY
Wedding Sales Executive is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.