- Check that all Front Office employees report to work punctually and are well groomed before each of their shift
- Conduct daily briefings and ensure that all pertinent information is well received by team members
- Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
- Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
- Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling
Work Experience
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
- Available for Indonesian nationality only
Benefits
- Opportunity to work with international employee.
- An opportunity to develop your career at Accor
- Opportunity to join development Program.
- A Bienvenue Card – offering a special rate for our employee.