Assistant Manager - Guest Experience (Thai National)

You will be responsible to assist with the efficient running of the Front Office Department in line with Hyatt International's Corporate Strategies and Brand Standards, whilst meeting colleague, guest and owner expectations. The Assistant Manager - Guest Experience is responsible to assist the Front Office Manager in managing the Guest Experience, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the operational team and administration.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management
• Minimum 2 years work experience as Assistant Manager - Front Office or Guest Experience in hotels, resorts or similar large establishments
• A good working knowledge of English Language
• Pleasant personality and good work attitude
• Able to provide outstanding customer experience to the guests
• Ability to communicate proactively with team members and guests