Bar Manager

Business Performance

·        Plan for outlet budget and review forecast on revenue and expenditure on monthly basic

·        Analyze and submit month-end reports and identify deviation from business plan goals

·        Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet

·        Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion

·        Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget

Outlet Operation

·        Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

·        Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

·        Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service

·        Handle guests’ complaints and comments tactfully and efficiently

·        Handle all administration work pertaining to cashier/bar operation requirement and company’s policies

·        Maintain department communication logbook and updated notice board

·        Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests

·        Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations

·        Maintain complete knowledge of all Beverage Menu, contents & preparation methods, outlets and hotel services/features

·        Ensure that health, safety and security procedures are in place in the outlet

·        Attend all briefings, meetings and trainings as assigned by management

·        Perform proper handover and communication to the next shift

·        Assist other Bar outlets with their operations during peak times or when required

Knowledge and Experience

·        Diploma in Hospitality Management/Food & Beverage preferred

·        Additional certification(s) in Food & Beverage will be an advantage

·        Good reading, writing and oral proficiency in English language

·        Ability to speak other languages and basic understanding of local languages will be an advantage

·        Minimum 2 years of relevant experience in a similar capacity

·        Good working knowledge of MS Excel, Word, & PowerPoint

·        High degree of professionalism with sound human resources management and business acumen capabilities

Competencies

·        Strong leadership, interpersonal and training skills

·        Good communication and customer contact skills

·        Service oriented with an eye for details

·        Ability to work well in stressful & high-pressure situations

·        A team player & builder

·        A motivator & self-starter

·        Well-presented and professionally groomed at all times