Baru Reservation Agent

Job Description

ibis Styles Jakarta Simatupang

Design economy hotel, open to creative minds

ibis Styles Jakarta Simatupang is strategically located in the main street of TB Simatupang, Jakarta Selatan. It is easily accessible from Soekarno Hatta International Airport. The hotel features 142 modern minimalist rooms featuring the ibis sweet bed, high speed WiFi access. Perfect for business and leisure travellers.

The hotel is located in South Jakarta and strategically surrounded by TB Simatupang Business district and government hubs. Easy accessible to the premium shopping center and family entertainment hub.

Getting to know the role and your responsibilities

• Reporting to the Front Office Manager in all rooms enquiries, reservations, confirmations, cancellations & operating yield management to ensure highest rates & occupancy are achieved.
• To assist guest and ensure their stays at the hotel are comfortable and an experience to remember.
• Chase up on all unconfirmed individual and group bookings.
• Chase tour operators for deposits, confirmation of numbers etc.
• Constantly monitor availability and close out/open up to different rate codes.
• Be familiar with all rates.
• Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Make and confirm reservations.
• Ensure the completion of all reservations.
• Monitor daily availability and keep front office informed of best rates to sell.

Work Experience

• Minimum 2 years experience in the same position
• Positive Spirit of conquest attitude
• Highly motivated, ability to work under pressure

What is in it for you :

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21