Alamat
Bentuk pekerjaanJob Description
Job Description:
- Lead and manage project assigned to improve customer operations
- Analyze and interpret data to support decision making and generate meaningful insights for Customer Service Team
- Communicate ideas and findings in a logical and structured manner to management
- Manage ad-hoc tasks and collaborate with other teams to resolve issues at hand
- Create, maintain and optimize reports to help answer key business questions
- Conduct deep dive analysis on asymptotical issues to understand root causes
- Support as data liaison between Customer Service Team and Business Intelligence Team
Requirements:
- Minimum 2 years of work experiences (experience as a Business Analyst or Project Management is a plus)
- Bachelor Degree in Accounting Business, Administration, Economics, Mathematics or any related fields
- Excellent communication both verbal and written in Thai and English
- High proficiency in Microsoft Excel and Powerpoint
- Knowledge of SQL is a must and Python is a plus
- Possess analytical mindset with desire to work with data
- Display logical problem solving skills with good structured thinking
- Good workload prioritization and high attention to detail
- Comfortable to work independently as well as in a team
