Cloud Engineer I

CLOUD ENGINEER I

Position Summary:

The Cloud Engineer I monitors and supports the customer cloud environments assisting in the operation of highly available, robust, and scalable applications for our customers, using modern technologies.  The Cloud Engineer I develops, tests, and implements infrastructures to build the foundation for successful customer cloud environments. It is their responsibility to take end-to-end ownership from operations to maintenance. As part a cross-functional agile team, the Cloud Engineers maintain an understanding of the latest technologies utilising this knowledge to creativity face the challenges of cloud environments and contribute to our company standards. 

Your Day-to-Day / Responsibilities:

• Design and architect infrastructure solutions that align with industry best practices and security standards
• Develop detailed technical documentation, including system diagrams, deployment procedures, and operational guidelines
• Monitor daily operations of various cloud-based customer environments
• Manage and process customer requests, incidents, problems and change requests for cloud-based customer environments
• Manage and keep the configuration management database (CMDB) up to date, ensuring visibility of the various customer environments and services, including their status
• Ensure efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security
• Identify, analyse, and resolve infrastructure vulnerabilities and application deployment issues
• Regularly review existing systems and make recommendations for improvements
• Interact with clients, providing support, and making recommendations based on client needs.

What You Bring to The Team:

(Qualifications, Required Knowledge, Skills and Experience)

• Qualifications
  • Degree in Information and Communication Technology or similar education
  • Microsoft Certified Azure Administrator Associate 
  • Desirable:  Microsoft Certified Azure Solutions Architect Expert
• Knowledge / Experience
  • 2 to 4 years’ experience in Cloud Engineering or similar field
  • Knowledge of ITIL Service Management and IT Support processes
  • Experience with Infrastructure, storage, networking, and operating systems (Windows / Linux)
  • Specialised in cloud platforms e.g. Microsoft Azure
  • Experience with containerization (for example Kubernetes, Docker, and/or Red Hat OpenShift)
  • Experience with VMware, Citrix and PowerShell.
  • Knowledge of automation tools to monitor and manage cloud resources
  • Excellent programming, troubleshooting and analytical skills
  • Knowledge of and experience with methodologies and practices like DevOps, Agile, and/or Scrum
  • Experience in the application of standards and best practices
  • Good communication and collaboration skills

Key Relationships:

• Internal
  • Cloud Engineers
  • Wider Technology and Data team
• External
  • Clients and Stakeholders
  • Contractors

Reporting Line:

• Service Operations Manager

About Bentley Systems:

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,000 colleagues generate annual revenues of more than $1 billion in 194 countries. 

Cohesive Group is a full lifecycle digital integrator delivering transformational outcomes through the built and natural environment.

We have brought together the best of the industries digital capabilities in each of the ‘Deliver’, ‘Operational’ and ‘Optimisation’ asset stages under the banner of “Better Together”, to create a truly integrated approach to manage our client’s assets and services using up to date technology and Digital Twins.

We work in three regions (North America, Europe, and Asia Pacific) creating partnerships and collaborations to provide outstanding service and advice. We work in close partnership with our clients to improve their Financial, Social and Environmental outcomes. We leverage the skills and expertise of our teams and a select handful of high-calibre complimentary partners to meet and exceed expectations.

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.