Alamat
Bentuk pekerjaan- Coordinate onboarding delivery, including implementation of 6sense use cases from inception to launch
- Act as the primary point of contact for customers regarding project plan, progress, and risks
- Understand customer’s end to end workflow and translate them into business and technical requirements
- Identify the strategic impact of use cases on the customer’s business and help prioritize them to meet business objectives, with the goal of generating positive ROI
- Partner with internal 6sense teams to proactively resolve issues and ensure on-time delivery across programs
- Assist in driving product adoption post-onboarding
- Act as a knowledge partner and 6sense expert to strategically guide customers through best practices
- Contribute to the development of 6sense best practices, including internal and external training materials and other collaterals
- Work closely with sales team to ensure implementation expectations are set accurately
