- Guide our consumer and partners in using our products
- Manage service enquiries and disputes arising from our consumer and partners
- Provide excellent Customer Service to our consumer and partners base
- Maintain good relationships and community building efforts with our consumer and partners
- Support project from all verticals including registration, acquisition, and sales transaction.
The Core Objectives:
- Educate consumers and partners on Grab products, promotional campaigns, as well as troubleshooting when they have difficulties.
- To resolve consumers and partners problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).
Essential Experience / Criteria (Mandatory):
- Min D3/S1 any major
With GPA 2,75 -Clear Articulation and good communication in Bahasa -Experience in Customer Service area
- Experience in sales area
- Typing skill with WPM 50 & Accuracy 90%
- Sense
Of Empathy -Vaccinated min 2 Dose
- Energetic and agile -Min.
Fresh graduate and max 2 years in the same position (entry level)
- Attention to detail
- Adaptive with dynamic changes Desirable
- Experience / Criteria (Preferred): Able to speak English with minimum passive communication
- Pria/Wanita
- Tanpa Pengalaman Bekerja
- Diploma
- Tidak ada batasan usia
- Terima kandidat tanpa foto diri
- Kota sesuai penempatan kerja (Kota Denpasar)