Alamat
Bentuk pekerjaan- Multinational company
- Fast paced working environment
About Our Client
We are currently partnering with one of the leading data center companies, who is looking for a competent Facility Engineer to help them in this time of growth.
Job Description
- Supports the organisation's data centre services through active 24x7 monitoring of the infrastructure.
- Acts as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests within SLA.
- Documents and updates accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc.
- Delivers ITIL compliance process conformance for incident, problem and change management.
- Ensures effective implementations of safety, security and customer support policy and procedures.
- Coordinates and provides support to contractors and vendors as well as inspecting completed work.
- Plans and supports all preventive and reactive maintenance activities with little to no disruption to company's services.
- Participates and supports internal and external audits for internal stakeholders and customers.
- Generates accurate and regular reports when required.
- Any other duties or project as assigned by the Management.
