Desk Collection (Fintech)

Job Description:

• Collect payments from the customers via Phone Calls
• Keep tracking of assigned account to identify outstanding debt
• Negotiate pay-off deadlines or payment plan
• Investigate and resolve discrepancies while also create trust relationship with debtors when possible to avoid future issues
• Take the initiative to make collection strategies
• Doing work based on company and collection regulations
• Will be able to Achieve the KPI for personal performance and team
• Make activity report and regulary report to Team Leader

Qualifications

• Candidate must possess at least SMU, Diploma, Bachelor's Degree in any field. Maximal 30 years old
• Required language: Bahasa Indonesia,
• At least 1.5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Communication, Computer, Negotiation, Customer Handling, Collections
• Preferably Staff (non-management & non-supervisor) specialized in Finance - Corporate Finance/Investment/Merchant Banking or equivalent.
• Experienced in Fintech Industry will be advantage
• Familiar with Collection Strategies and Creative in Negotiating Repayment Terms and Method
• Have Experienced in Recovery is Plus
• Good Computer Skills is A Must
• Able to join ASAP
• Willing to work in BSD, Tangerang