Alamat
Bentuk pekerjaanJob Descriptions:- Developing and implementing customer experience strategies and initiatives
- Analyzing customer feedback and data to identify improvement opportunities
- Monitoring customer metrics and reporting on CX performance
- Create style guides and brand voice outlines for all public relations, marketing, advertising and other vital departments
- Collaborating with cross-functional teams to enhance customer satisfaction
- Consult with executive management to develop effective communication procedures and policies for various situations
- Draft press releases and speeches following organizational news
- Write letters, interdepartmental memos and other business correspondence
- Develop materials to educate staff on communication practices
- Coach and assist team members on improving communication skill
- Perform communications research and monitor the progress of various communications strategies
- Measuring the impact of communications
Requirements:
- Minimum Bachelor’s degree in public relations, Marketing Communication, International relations or relevant field
- At least 3 years of experience working in a similar role
- Proven strong presentation and communication skills
- Knowledge and understanding of communications practices, tools and techniques in social media
- Proactivity, self motivation and the ability to meet deadlines
- Able to write & speak in English
- Creativity in developing relevant marketing content
- Highly developed project and time management skills
- Tersedia jam fleksibel
- Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
- Pelamar harus memiliki KTP
