Front Office

Front Office

Responsibilities:

•  Greet and welcome guests as soon as they arrive at the office

•  Direct visitors to the appropriate person and office

•  Answer, screen and forward incoming phone calls

•  Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

•  Provide basic and accurate information in-person and via phone/email

•  Receive, sort and distribute daily mail/deliveries

•  Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

•  Order FRONT OFFICE supplies and keep inventory of stock

•  Update calendars and schedule meetings

•  Arrange travel and accommodations, and prepare vouchers

•  Keep updated records of office expenses and costs

•  Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Qualification : 

•  Proven work experience as a Receptionist, Front Office Representative or similar role

•  Proficiency in Microsoft Office Suite

•  Hands-on experience with office equipment (e.g. fax machines and printers)

•  Professional attitude and appearance

•  Solid written and verbal communication skills

•  Ability to be resourceful and proactive when issues arise

•  Excellent organizational skills

•  Multitasking and time-management skills, with the ability to prioritize tasks

•  Customer service attitude

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