AlamatResponsible in providing solutions to customers in all phases of implementation regarding to implementation methodology, including detailed design, training, and implemetation. Demonstrate deep understanding of the customer's business process and provide simple or incomplex solution according to assigned industry and software application.
Work closely with sales team and principals in order to support the achievement of sales target for software application, implementation service, and training service. Responsible in providing guidance to junior colleagues regarding to daily tasks.
Detail job desc:
- Evaluate, identify, and give recommendation regarding customer's application in order to provide the appropriate business solution; and compose it into business proposal, conduct the presentation and/or demo system to customer
- Act as project leader in planning, designing, and monitoring during software implementation process
- Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
- Act as a training instructor/coach for customers in learning, understanding, and operation of the implemented software application in basic and advance trainings
- Maintain and develop knowledge of specific application system technology
- Act as technical advisor for team project and as a solution reference of problem faced by customer
