Growth Lead - Consumer Lending (E-Commerce)

As a Growth Lead in Consumer Lending (e-commerce) you will be responsible for the growth and operations of overall Consumer Lending business in Tokopedia, which includes BNPL and Cash Loan. In this role, you will work with the Tokopedia team in defining business opportunities, be hands-on in the execution of the initiatives, and work alongside the Product and Credit Risk team to enable growth levers. You are also expected to work with the Finance, Legal & Compliance team as check & balance of the initiatives that we do in alignment with OJK regulations.
What You Will Do

• Define growth initiatives that will create significant impact on transaction volume and user base, while at the same time helping increase LTV and retention of e-commerce users
• Work closely with Tokopedia fintech team to execute initiatives, review performance, and propose improvements, such as voucher mechanics and communication channels
• Work with the Product team to develop Product roadmap that will improve acquisition, engagement and retention of users
• Collaborate with the Consumer Lending business teams for cross selling users to other use cases beyond ecommerce with LTV as main goal
• Engage with Finance, Legal and Compliance on any new major initiatives to ensure OJK compliance
  

What You Will Need

• Previous experience in e-commerce platform is a bonus
• Good understanding of e-commerce business and lending products; has ability to articulate how lending products fit into an ecommerce ecosystem and their relevant use cases
• Excellent collaborative skill and stakeholder management; has ability to engage people from different functions, culture and organizations
• A self-starter
  

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.
About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek, GoToFinancial and GoToLogistics (GoTo) only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.