Alamat
Bentuk pekerjaanQualifications & experience
- Excellent communication skills
- Exceptional leadership and team building skill
- Fluent in written & spoken English
- Good personality, Hard Worker, discipline, Honest
- Minimum 2 years of experience in position being applied
Tasks & responsibilities
- Managed and coordinated hotel staff to ensure that all guest received excellent service and satisfaction.
- Ensure SOP implementation in all Departments
- Assessing and reviewing customer satisfaction and service recovery process.
- Identify staff learning needs and assisting with development
