Alamat· To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other department/areas if required, in order to meet business demands and guest service needs.
· Assists authorized user in relation to operation of the hotel’s I.S system hardware, various modules and supporting personal computers.
· Coordinates timely repair and returns to service providers any faulty systems or items of equipment.
· Assists to establish and implement procedures to ensure backup data in any I.S System.
· Coordinates the timely handling of any software fault reports or enhancement requests.
· Assists to set up emergency procedures to continue the operation of the hotel in the event of system failure.
· Provides technical assistance to internal and external audit employee.
· Assists the IS manager to work Operational Departments to set up and maintain clean relevant database for management purpose.
· Assist the IS manager to Conduct audit of hotel compliance as required for IT related.
· Assist the IS Manager to Conduct Annual Training of PCI Compliance and GDPR to all hotel associates.
