Job Description
Job Responsibility
- Information and communications technology operations technicians support the day-to-day processing, operation and monitoring of information and communications technology systems, peripherals, hardware, software and related computer equipment to ensure optimal performance and identify any problems.
- Tasks include
- Operating and controlling peripheral and related computer equipment;
- Entering commands, using computer terminals, and activating controls on computer and peripheral equipment to integrate and operate equipment;
- Monitoring systems for equipment failure or errors in performance;
- Notifying supervisors or maintenance technicians of equipment malfunctions;
- Responding to program error messages by finding and correcting problems, escalating the problem to other staff or terminating the program;
- Reading job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and to control settings;
- Retrieving, separating and sorting program output as needed, and sending data to specified users;
- Loading peripheral equipment, such as printers, with selected materials for operating runs, or overseeing loading of peripheral equipment by peripheral equipment operators.
- SPM/Diploma/Degree or higher academic qualitifications in any relevant fields.
- Fluent in Bahasa Malaysia and English.
- Independent with persuasive interpersonal skills and results-driven.
- Exhibit strong negotiation and problem solving skills.
- Computer literate and numerate.
- Target oriented and ability to work under pressure to meet targets.
- Good written and verbal communication skills.
- Good attitude and responsible character.
- Business-minded with entrepreneurship skill.
- KWSP
- SOCSO
- Medical claim included
- Annual and medical leave shall be in accordance with the prevailing Labour Law