It Infrastructure Manager - Global Multifinance

• Set up & maintain global-scale local office IT practices
• Spearhead system integration initiatives

Our client is a Global Multifinance company with recent entry to Indonesia. They are looking to set up the IT practices in Indonesia.

An IT Infrastructure Manager will be responsible for:

• Designs/implements IT Infra architecture and purchases IT Hardware & Software, and resources if required
• Manages/operates all IT Infra, network, call center, and equipment (ex. cloud and on-premise system, OS and configuration, backup, IT infra-related policies, etc.)
• Manages/operates and supports the setup for user access and integration
• Monitors all systems and resolves issues/problems/incidents and escalates them to the vendor if required
• Assesses/analyzes IT Infra system and optimizes all resources
• Establishes a service request process for IT infra by utilizing ITSM software (ex. Jira)
• Contract-signing with vendors for IT infra service, operation, etc., and managing vendors