AlamatJob Description
Primary Responsibilities
IT Operations
- Manage and support all the systems in the hotel
- Provide In-house guest IT related matter troubleshooting
- Coordinate, manage and oversee projects, document process
- Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
- Manage system changes with appropriate support staff to ensure uninterrupted services
- Liaise with vendors and work with users at all level
- Maintain inventory of all equipment, software and software licenses
Team Management
- Interview, select and recruit direct reports
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Prepare detailed induction programs for new employees
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Other Responsibilities
- Be aware of the hotel fire & life safety / emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
Qualifications
Profile
Knowledge and Experience
- Diploma in Information Technology
- Minimum 4 years of relevant experience with at least 1 year in a similar capacity
- Good reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Knowledge of Windows Operating System
Competencies
- Good communication skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times
Additional Information
experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus
