| Perusahaan | Wilmar GroupLihat lainnya |
 Alamat | Raya, Simalungun, Sumatera Utara |
 Bentuk pekerjaan | Penuh waktu |
| Kategori | IT / Komputer |
Uraian Tugas
- Report to the WCS IT-OT OSM Team Lead (in Indonesia), who in turn reports to the Wilmar Global IT-OT Service Delivery Lead (in Singapore)
- Support the following major IT-OT Global Systems:
- Process Information Management System (PIMS)
- PID Loop Tuner (PLT)
- Future IT-OT Application Systems
- Provide operational support to Wilmar global IT-OT application users:
- System Maintenance activities
- General liaison and announcements
- Provide service management support to Wilmar global IT-OT application users, such as:
- Handle reported incidents and resolve according to Service Level Agreement (SLA)
- Support general service requests
- Develop business change requests
- Attend scheduled and on-the job trainings, build core skill set and be able to fulfil job role
- Manage the expectations of IT-OT application users
- Educate users and encourage adoption of standards and best practices on using the IT-OT applications supported by the Team, whenever opportunity arises
Refer code: 603435. Wilmar Group - Hari sebelumnya - 2024-02-02 20:27
