It Supervisor  

Job Description: Responsible for the computer systems within Mida Group of Companies. He must demonstrate expert knowledge of SAP usage and its maintenance and upgrade.

Duties:

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Evaluate user needs and system functionality and ensuring that ICT facilities meet these needs;
• Plan, develop and implement the ICT budget, obtaining competitive prices from suppliers, to ensure cost effectiveness;
• Schedule upgrades and security backups of hardware and software systems;
• Research, program and installing new systems;
• Ensure the smooth running of all ICT systems, including ERP, anti-virus software, servers, print services and email provision;
• Ensure uninterrupted ICT service to allow smooth daily operations.
• Ensure that software licensing laws are adhered to;
• Provide secure access to the network for remote users;
• Ensure the security& integrity of data from internal and external attack;
• Provide users with appropriate support and advice;
• Manage crisis situations, which may involve complex technical hardware or software problems;
• Mentor and train new ICT support staff& non-ITC staff;
• Keep up to date with the latest technologies.
• Keep us safe on SAP systems
• Supervise the ITD staff

• Degree in computer science, IT or similar.
• 2+ years of Telecom and Networking experience in a technical support/help desk environment
• Practical experience installing and maintaining systems is recommended
• Outstanding communication and leadership abilities
• Excellent problem-solving skills.
• Willing to work in Pasig City