It Support - Salatiga

Headquartered in Dubai, United Arab Emirates, Formulatrix is a fast-growing robotic automation equipment manufacturer and software solutions provider to leading pharmaceutical companies and academic research institutions including major Fortune 500 and Fortune 100 companies. The company has aggressively grown because of our industry-recognized patented technology and superior software delivery services.

We are seeking hands-on, top-notch IT Support who are experienced in Linux admin, help desk, sys admin, technical support, data center technician, or similar and have experience with virtualization (Proxmox, VMware, VirtualBox, QEMU, Hyper-V).

Job Description:

• Respond to technical tickets and provide technical support on-site or via remote-access systems.
• Contact clients, propose effective solutions, and ensure issues are resolved.
• Diagnose and troubleshoot hardware, CCTV, networking, and software issues.
• Perform system installations, updates, monitoring, and maintenance procedures for hardware, software, and networking systems.
• Perform backups and restore lost data as needed.
• Document processes and maintain service desk records.
• Provide minor technical or operational training.

Requirement:

• D3/S1 Degree in computer sciences, information technology, or a related field.
• At least 2 years of experience as Linux admin, help desk, sys admin, technical support, data center technician, or similar.
• Experience with Virtualization (Proxmox, VMware, VirtualBox, QEMU, Hyper-V, etc)
• Extensive experience in Linux-based servers and network equipment (installing, monitoring, maintaining)
• Experience backup automation and restoring processes.
• Able to keep up with advancements in networking and computer troubleshooting.
• Good communication skills in English, both oral and written
• Willing to work the night shift.
• Applicants must be willing to work in Salatiga.

If you have any difficulties applying using this platform, you could submit your application with this way:

• Send your latest CV to [Confidential Information] with the words IT Support (space) Your Name; e.g. IT Support Adam Fisal in the subject line.
• You can apply by filling out this form: https://bit.ly/IT_Fmlx