Key Account Manager

Job Descriptions:

• Communicating with clients to understand their needs and explain product value
• Building relationships with clients based on trust and respect
• Collaborating with internal departments to facilitate client need fulfillment
• Collecting and analyzing data to learn more about consumer behavior
• Resolving complaints and preventing additional issues by improving processes 
• Identifying industry trends
• Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience
• Discuss with team members about business progress towards customers and find a new way to improve

Job Requirements:

• Bachelor‘s degree or above with three years of proven experience in the account or related field
• Ability to collect, track, and analyze large amounts of data
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Experience in a logistic industry is highly desirable
• Placement –  Medan