AlamatAbout the Client
Global Professional Services Firm
Financial Services Practice - Business Operations
Location
Jakarta, ID
Budget
IDR 60M-100M per month
Job Description
- Identifying business requirements/overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
- Understanding how to use technology, human-centred design thinking and innovative approaches to solve our clients business needs.
- Participating in team problem solving efforts and offer ideas to solve client issues.
- Conducting relevant research, data analysis, and create reports.
- Maintaining responsibility for completion and accuracy of work products.
- Assessing restructuring operating models, organisational structures, and business processes to streamline core operations service delivery.
- Assisting in proposal development, as requested.
- Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
- Lead and act as an exemplary role model for leaders at all levels, whilst continuously promoting a sense of loyalty and energises others to act.
- Build and sustain a high-performance culture by cultivating and amplifying individual and team strengths.
- Develop and sustain long-term, trust-based relationships with stakeholders, clients, and team.
- Manage the sustainable development of a strong pipeline of talent for current and future success, by driving a talent experience that differentiates Deloitte.
- Lead behavioural and cultural change through a supportive, collaborative, and highly inclusive environment where team members feel supported, respected, and engaged.
Qualifications
- Bachelor's degree or higher in a Finance, Business, Engineering or Technology
- MBA graduate
- Minimum 10 years mixed experience in Management Consulting and at Financial Institutions
- Background in Operating Model Strategy and Implementation for Financial Services sector, i.e. Digital Transformation, New Digital Banking Product Launch, Process Redesign, etc.
- Strong history of revenue achievement and team growth
- Proficient with Scrum & Agile methodologies, or Professional Scrum Master & Product Owner certifications will be well regarded.
- A Tech person and good understanding of Cloud platform, i.e., CRM, payment solutions, call centre
- Excellent presentation skills
- Exceptional interpersonal, team building, and communication skills showcasing executive presence with demonstrated ability to manage senior client stakeholders
- Fit to consulting lifestyle and ability to travel within the country or within the region.
