Mandarin Call Center

About us

PT Jaring Synergi Mandiri erupakan perusahaan Business Process Outsourcing yang menyediakan layanan customer experience untuk perusahaan anda. Layanan kami meliputi Contact Center, Omnichannel, Human Resource Outsource dan Whatsapp Official Business.

Qualifications & experience

• Minimum education D3
• Have an experience as Call Center is preferred
• Fluent in Mandarin
• Proficient in English
• Willing to work shift

Tasks & responsibilities

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Guide callers through troubleshooting, navigating the company site or using the products or services
• Collaborate with other Call Center professionals to improve customer service

Benefits

• Basic Salary
• Skill Allowance
• BPJS
• Shift Allowance