Marketing & Reservas1 Hotel

We are currently seeking a motivated and enthusiastic individual to join our team as a hotel reservations staff member. Responsibilities:

• Answering phone calls and emails from guests inquiring about room availability, rates, and amenities
• Processing hotel reservations accurately and efficiently
• Collaborating with other departments to coordinate guest requests and ensure a seamless experience
• Maintaining a thorough understanding of the hotel's offerings and promotions to effectively upsell and maximize revenueQualifications:
• Previous experience in a customer service role, preferably in the hospitality industry
• Excellent communication  In English and Bahasa
• Proficiency in computer systems and booking software
• Flexibility to work evenings, weekends, and holidays as needed