Mercedes-Benz Cv Dealer Business Management

Mercedes-Benz CV Dealer Business Management - Daimler Commercial Vehicles Indonesia

This position will responsible for Retail Strategic and Business Performance Management, and a part of Network Development for Mercedes Benz CV Truck and Bus in Indonesia.

Qualification:

• Bachelor degree or above with relevant background
• Business management or equivalent certification preferred
• Minimum 5 years of professional experience in automotive dealer network and business development
• Good understanding of overall automotive business in both wholesale and retail
• Good understanding of automotive or commercial vehicles market and customers in Indonesia
• Excellent networking skills so as to be able to engage with a range of stakeholders (board members, directors, senior managers)
• Good understanding of company's financial analysis
• Good understanding of Truck and Bus products
• Excellent communication and negotiation skills in both Indonesian and English
• Advanced MS Office skills (MS Excel, MS Word, MS Power Point)
• Good skill in project management
• Excellent understanding of compliance and legal matters related to dealer network management

Job Description:

National Dealer Network Strategy Planning & Execution

• In support of market specific strategic objectives, define comprehensive and long-term national dealer network strategy plans in coordination with headquarter/regional center/stakeholders to ensure both optimal dealer network coverage (quantity) and performance (quality)
• Coordinate and consult dealers in a professional way to define dealer development plan in the form of detailed action plan based on business requirements and needs
• Monitor and evaluate dealer development plan in cooperation with related business units
• Search and pre-select potential new business partners
• Conduct a complete selection process for the potential new business partners according to head quarter's guideline

Dealer Network Business Management

• Dealer Network Performance Management

1. Define dealer performance measurement criteria (Key Performance Indicators)
2. Collect, analyze, and report dealer performance via dealer score card

• Dealer Margin System for sales and after-sales

1. Develop dealer margin system in cooperation with business units
2. Prepare and finalize the document of dealer margin system

• Dealer Risk Management/Crisis Management

1. Regular dealer risk analysis
2. Consult and support the creation and implementation of risk mitigation and crisis plans
3. Track and report mitigation action plan realization
4. Consult and support dealerships in the event of bankruptcy or insolvency

• Business Management and Consulting

1. Regular online or on-site Business Management consulting based on dealer performance reports
2. Selection/nomination of dealers for in-depth consultation and improvement planning (dealer intervention)

• Dealer benchmarking and best practice sharing

1. Identify benchmark/best practice performance via data collection, analysis and consultation
2. Communication and implementation of best practices

• Business Case Consultation and Simulation

1. Market scenario simulations
2. Dealer investment planning
3. Cost analysis and efficiency planning

• System Management

1. Life cycle management of dealer/point of sales processes and systems
2. Ensure successful implementation/adaptation of applicable dealer systems such as Dealer Management System, etc.

• Network Development Department Activities

1. Initiate, planning and manage the organization of all dealer events including its annual budget plan
2. Manage the outcome, quality and cost-efficiency of events by ensuring professional preparation, on site management during the events
3. Participate in and propose the selection of the event organizer
4. Ensure the event facility and designs are comply with Daimler compliance policy and local regulations
5. Provide reports after the events

• Build and maintain relationship with dealers, dealer associations and dealer committees

1. Initiate, planning and conduct regular dealer visits and coaching
2. Participate in dealers events as DCVI representative
3. Maintain good relationship between DCVI and dealers stakeholders