Operational Manager

Job requirement

• Bachelor Degree of Business Administration / Financial Management 
• Fluent in English both Oral and Written
• Having good communication skills & good leadership
• At least 5 years working experiences in the related fields is required for this position
• Preferably who has experience in the Hospital / Healthcare
• Experience in design, plan and manage end to end business processes & maintains an effective set of policy and procedures consistent with program guidelines
• Willing to operate and extend to travel between cities

General responsibilities :

• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources
• Manage the implementation of regulatory affairs' policies & quality assurance procedures and standards 
• Develop and follow up on corrective and preventive actions on regulatory affairs' activities - quality assurance (QA), safety, health & environment (SHE) and registration (REG) - to ensure consistent implementation
• Recommend improvement on policies, practices and processes to ensure the attainment of quality standards
• Monitor quality management trainings to enhance employees' awareness of quality and create a culture of continuous improvement
• Monitor and close quality-related complaints, making sure corrective and preventive actions to resolve issues
• Manage the review with local management team on Regulatory Affairs' activities and updates to obtain commitment on local regulatory affairs implementation
• Provide technical advice and support to internal stakeholders on quality management matters
• Demonstrate good working knowledge, comprehension and applications of local regulations
• Demonstrate fluency in English, both written and spoken