Deskripsi
Job description:
Manage continuous improvement (CI) initiatives across SSCResponsible for supporting strategic goals to improve speed of service, quality of service delivery, process efficiency and effectiveness, and business process innovation and transformationManage a team in performing analysis, identify key issues and relationships, and conduct investigations into reasons for variances, exceptions or discrepanciesOversee business case for projects, developing roadmaps to enable future state, and managing implementation to achieve tangible benefitsSuccessfully manage program timeline, resources and deliverables, present regularly to stakeholders and team membersContinuously monitor and introduce areas for improvement by acquiring and providing feedback from/to the customers and Team Leads, tracking performance statistics from the SLA Report and benchmarking against the industry.
"Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person "