Pbx - Telephone Operator

We Still Love Hospitality!

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It’s fitting that we are located at the pinnacle of Vermont!

We are looking for a PBX operator to join our Front Desk and Rooms Division team! The Telephone Operator creates The Lodge at Spruce Peak experience by answering and transferring all telephone communications in a warm and personalized manner.  Also, promptly fulfills guests’ requests, meeting all. This individual is responsible for answering incoming calls to the resort and must have excellent communication and typing skills, a pleasant attitude and friendly phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The Perks (vary by hours committed):

• Paid Time Off
• Heath Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching
• And much more!

Learn more about Spruce Peak and everything else we have to offer here!

Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Proud diversity advocates and EOE.

·         A true desire to satisfy the needs of others in a fast-paced environment.

·         Refined verbal communication skills

·         Ability to sit for long periods of time

·         Must be able to work a flexible schedule, including weekends and holidays

·         Proficient in basic computer skills

·         Customer service experience preferred

·         Must be available to work both weekend days, holidays and various shifts as needed.

·         Must be 18 years of age or older

We welcome you:

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.